YEQ Home @ Anggun Residences

Welcome to "YEQ Home @ Anggun Residences" interactive house guide. We hope you will feel our homestay like your sweet home. In order to make your stay as comfortable and easier, we've prepared for you information that you will appreciate before your arrival (house rules, directions, surroundings) and information about the apartment’s equipment, including instructions. If you still have questions, our contact details are below.

Click on each navigation button to show the information and click again to get back. See below (under the navigation buttons) for recommended places you can visit during your stay.

Arrival

Our check-in time is at 3.00 PM until 7.00 PM. For late check-in, Please refer to the procedure given below:

1. When you arrive at the building, please register with the security guard at the main entrance.
2. Please provide the guard on duty with your name, unit number, and inform the guard that you are YEQ Home's guest.
3. The guard will then give you a card lanyard with 2 cards inside.
4. The WHITE card is for use inside the lift and the BLUE card is to be used to enter the unit by tapping it on the reader at the door.
5. Should you have any difficulties, you may always contact me by phone or via the AirBnB messenger.

Currently we do not have a concierge counter at our apartment, so please let us know your ETA the day before your arrival.
It will make it smoother for us to arrange and ready your apartment on time. This also to ensure that your check-in for that day smoother and fast.

To let us know your arrival time, you can text or call us by using Whatsapp or Wechat at YEQ Admin +6010-763 2796 | Shafiq +6012-2955285 | Jeevitha +6011-3361 3064
*Please be inform that we will need to collect a deposit of RM 300.00 upon check-in. Enter your arrival information here.

Departure

Check-out is strictly at 12.00 PM. Please inform us 15 min earlier to inspect the house and refund back the deposit.

*Please ensure that when checkout :
1. Switch off all the lightings and aircond.
2. (Optional) please throw all the garbage inside the the garbage room located inside lift lobby 3.
3. You can leave the card inside the house or at the guardhouse at your easiest convenience here.

Rules

This is our summarized house rules and guide. For more detail, please refer to the house manual provided inside the apartment.

1. Strictly NO PARTIES.
2. Please be informed that we currently do not have concierge counter. You can contact us through AirBNB messenger or Whatsapp if you have any inquiries.
3. Any incidents/problems that occured after 7 PM are to be escalated on tomorrow morning. Unless it is an emergency, we will try to assist you.
4. Please keep the apartment clean at all times. Please be extra careful if white linen is installed inside your unit.
5. Heavy cooking is not allowed. Please be aware that the smoke detector is quite sensitive, do turn on the stove hood if you want to cook.
6. Please be considerate to the neighbours.
7. No shoes in the house (indoor slippers provided).
8. No smoking inside the house. RM 500 will be charged for the removal of odours, debris and such.
9. For other facilities such as function/dining room and BBQ deck, please consult with the building management or tell us beforehand for booking and such.
10. Do turn off the water heater switch after use.

Manual

1. Water heater switch is located at kitchen area. The water may take awhile to boil. (Important) Please turn off the switch after use.
2. To open NETFLIX on your TV, you can search for a home button on the remote control ( other brand may differ). Click the NETFLIX icon and you good to go.
3. Remember to switch off the lights and aircond when going out or when check-out time.
4. Please do not use towel as a toilet rug. You can leave a message or contact us, we will promptly set the toilet rug for you if it not available inside your unit.
5. (OPTIONAL) Please throw all garbage made at trash room ( chute) located in lift lobby 3.

Smoking policy

All of our houses are non-smoking unit. In the event that a guest smokes inside the room, the operator reserves the right to charge a RM 500.00 (Deep Cleaning Fee) to the room occupant.

How to find us?

As of this current moment, our official address is not yet register inside the map yet. You may refer to our alternative address given below:

Our actual address :
Anggun Residences, No 8, Jalan Medan Tuanku Utama
50300 Kuala Lumpur. Wilayah Persekutuan.
( Close to Sheraton Imperial KL and Asian Heritage Row )

Alternative address :
Jalan Doraisamy, off, Jalan Sultan Ismail,
Chow Kit, 50300 Kuala Lumpur, WIlayah Persekutuan.

Our apartment also available on WAZE app.

* From KLIA airport, you may take Airport taxi available or use GRAB app direct it to our alternative address given above. Your journey may take 1 to 2 hour depend on the traffic at that moment.

* We also provide pick-up service to go straight to our apartment. Please let us know 2 day before your arrival if you want to use our services. Additional charges will be applied. ( Please provide your flight detail and your name for smoother arrangement ).

Our apartment will be a building with a black with greyish colored beside Noovo Club along the Jalan Doraisamy.

Parking

One parking will be provided when you booked with us. Visitor parking is available for extra guest ( subject to availability ).

Bed linen and hotel towels

For each house reservation, you will find clean bed linen and hotel towels. For additional guest, floor mattress will be provided with no charges. Do let us know your actual pax so that we can prepare the bed thoroughly.

WiFi

WIFI available in all of our apartment. you can find the details ( Username & Password } of the WIFI at the back of the main door of the house.

Pool rules

Please take your time to read the pool rules and regulation :

1. Pool area is open daily. For after hour, operator nor management will not be responsible for any injury that may occur when using apartment facilities. Please use the pool at your own risk.
2. Guests staying at hotel may use the swimming pool area free of charge.
3. Proper swimming costume is a must for using the swimming pool facilities.
4. Do not apply any lotion/cream on the body before entering the pool.
5. Taking shower before entering the pool is mandatory, and it is also advisable to take bath with soap after leaving the pool.
6. Children below 14 years must be accompanied by an adult.
7. Food and drinks are not permitted on the pool decks.
8. No Glassware is permitted in the pool area.
9. Use the pool ladder to enter and exit the swimming pool to avoid any injury.
10. Diving is Strictly prohibited as it can lead to injury.
11. Any person suffering from a known serious medical condition (e.g. heart disease, severe circulation problems, epilepsy or respiratory problems) should not use the Swimming Pool.
12. Spitting, spouting of water, blowing nose in the pool are prohibited.
13. Throwing litter in pool premises is strictly prohibited as it may choke pipe lines/drainage system of swimming pool.
14. Kindly keep all valuables in the house, operator or management cannot be held liable for loss of any valuables or other personal property left at the swimming pool premises.
15. Walk; do not run in and around the pool facility for your and other safety.
16. Operator or Management is not responsible for any loss or damage to any personal property, injury, disability or fatality even death arising from whatsoever reasons while exercising or playing in the swimming area.

These rules and regulations are subject to change any time without notice.

List of amenities

You will have uninterrupted access to the following:

• Swimming pools
• Gymnasium
• Rooftop Garden
• Squash court (prior booking required)
• Sauna Room
• Playgrounds
• BBQ Deck (prior booking required and additional charges applicable)
• Car park space is available.
• Function room (prior booking required and additional charges applicable).

Shops nearby

7Eleven Dang Wangi
KK Super Mart
Lulu Hypermarket
Quill City Mall
Sogo KL

Restaurants nearby

Yut Kee Restaurant
BaRnana Leaf
Sup Haji Abu
Common Grind
Lima Pulo : Baba Can Cook
Peter Hoe Cafe
Kampung Baru
- * Kampung Baru is consider food hotspots in Kuala Lumpur with variety of local and international foods.

Our services

We are offering tour guide with private car. Do let us know 3 days earlier before your arrival for smoother arrangement. Additional charges may apply.

We also provide pick-up services from the airport or to the airport. Please let us know your arrival and departure details. Additional charges may apply.

We provide daily cleaning services for the house. Additional charges may apply.

Contacts

For further inquiries on our homestay, you can contact us at the number given below. Our support is well spoken on Malay, English, Tamil and Chinese.

Wayne : +6017 300 0297
Jeevitha : +6011 3361 3064
Shafiq : +6012 295 5285

We also available on most of major chat app available in mobile. We do not have a 24-hour concierge so communication may be slower after working hour. However, we will do our best to respond to you in a timely manner should you ever need to communicate working hour.